Return Policy

Last Updated: October 17, 2026

Every Rare Plus Apparel! item is printed on demand, made just for you after you order. Because nothing is pre-made or stocked, we can’t accept returns or exchanges for change of mind. If something arrives wrong, we will make it right.

Damaged, misprinted, defective or wrong item? Contact us within 30 days of delivery and we’ll send a free replacement or a refund. You don’t need to send the item back.

What We Cover

Items that arrive damaged or defective
Misprints, such as a wrong, warped or misplaced print
The wrong item or colour being sent
Packages lost in transit

What We Can’t Cover

Ordering the wrong size or colour (please check the size chart before ordering)
Change of mind after the item is made
Packages sent to an incorrect address entered at checkout (we can reship, but shipping costs apply)

How to Make a Claim

Email rareplusapparel@outlook.com within 30 days of your delivery date (or estimated delivery date if your package never arrived). Include your order number and a clear photo of each affected item. If several items with the same design are affected, one photo showing them together is fine.

Returned or Undeliverable Packages

If a package is returned to us because of an invalid address or because it wasn’t claimed, we’ll contact you to arrange reshipping, and shipping charges will apply. Returned items not claimed within 30 days are donated to charity.